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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Susan Grabowski

July 21, 2026

5  out of  5
rating by Susan Grabowski
"Travis was a big help with my auto and renter’s insurance. Thank you, Travis!!"
We responded:
"Susan — we really appreciate your review. "
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Leslie Pearlman

July 10, 2026

5  out of  5
rating by Leslie Pearlman
"I had an outstanding experience working with Janice Aportela at Kevin Carroll's State Farm insurance agency. From the very beginning, she was professional, knowledgeable, patient and genuinely committed to helping me navigate a very challenging insurance situation.
Rather than simply answering questions, she took the time to thoroughly explain options, kept me informed throughout the process and went well above and beyond to assist me. Her responsiveness, attention to detail and willingness to help made what could've been a very stressful experience much easier to manage.
Exceptional customer service like this is rare, and it deserves to be recognized. I am truly grateful for the time, effort, and dedication she showed. I highly recommend Janice Aportela to anyone looking for an insurance professional who genuinely cares about their clients and provides outstanding service."
We responded:
"Leslie — thank you for taking the time to leave a review for our agency. "
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Ari Tahover

June 26, 2026

5  out of  5
rating by Ari Tahover
"Great and efficient service!"
We responded:
"Ari — we greatly appreciate you giving us a review. "
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Shannon Sutton

June 22, 2026

5  out of  5
rating by Shannon Sutton
"Couldn't say enough good things. Always prompt in getting back to me. Appreciate everything"
We responded:
"Shannon — thank you for the review. "
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Carl Jacob

June 12, 2026

5  out of  5
rating by Carl Jacob
"Janice was a great help. She got my insurance and my home insurance. What a great job she did she’s the best."
We responded:
"Carl — thank you for your review. "
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Kara P.

May 29, 2026

5  out of  5
rating by Kara P.
"Always there answers all questions very professional"
We responded:
"Kara — thank you. "
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Trish Oliphant

May 6, 2026

5  out of  5
rating by Trish Oliphant
"Travis was amazing to work with! He was able to bundle our cars, homes boats and motorcycles and save us a bundle of $$$!
Highly recommend!
Give him a call he does most of the leg work"
We responded:
"Trish — thank you for your review. "
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Darren Robinson

April 21, 2026

5  out of  5
rating by Darren Robinson
"Always top notch service from the team at StateFarm! Travis always does a great job with getting what we need!!"
We responded:
"Darren — thank you for your review of our agency. "
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Joann

April 15, 2026

5  out of  5
rating by Joann
"The State Farm Team Travis and Kevin: professional, personable and expedient- the best."
We responded:
"Joann — we greatly appreciate your review. "
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Grant Kenny

March 23, 2026

5  out of  5
rating by Grant Kenny
"Amazing team Travis and Kevin have helped me for the past years!!!"
We responded:
"Grant — thank you, we really appreciate your review. "
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Tracy Gidley

March 19, 2026

5  out of  5
rating by Tracy Gidley
"The Kevin Carroll State Farm Team always assisted my father with his vehicles' insurances and now they have assisted me...team member Janice was exceptionally helpful, knowledgeable and kind! I greatly appreciate her and this office's guidance and assistance and look forward to their assistance in the future as well. They truly know their business and you will be in good hands!"
We responded:
"Tracy — thank you for taking the time to give us a review. "
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Carmen Rekeda

February 4, 2026

5  out of  5
rating by Carmen Rekeda
"Travis with State Farm has been so helpful at all times. Great communication skills and responds quickly to all of my questions and assists with solutions."
We responded:
"Carmen — thank you for your review of our agency. "
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mike cuts

January 29, 2026

5  out of  5
rating by mike cuts
"Great crew,They go out of there way to make sure your taking care of.Better then a good neighbor."
We responded:
"Mike — thank you for your review of our agency. "
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A L

December 11, 2025

5  out of  5
rating by A L
"I have worked with the Kevin Carroll State Farm Agency for 20 years (maybe more) and they have always been helpful and efficient with my policy. Janice and Travis are my go to when I call for help and information!"
We responded:
"Anna — thank you for your review of our agency. "
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Brett Goebel

November 17, 2025

5  out of  5
rating by Brett Goebel
"I continue to receive excellent service from State Farm. Travis is always so helpful, knowledgeable, and translates highly technical insurance policy information into easy to understand information. I will continue to request to see Travis whenever I need an appointment. State Farm has also been reliable, quick to review claims and has the best rates around in my opinion."
We responded:
"Brett — thank you for your review of our agency. "
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Hakan Yildirim

November 14, 2025

5  out of  5
rating by Hakan Yildirim
"Travis is a great help. Always able to help with my needs. Pressure working with him ."
We responded:
"Hakan — thank you for taking the time to review our agency. "
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Dawn

November 14, 2025

5  out of  5
rating by Dawn
"Always kind courteous and helpful I love working with them"
We responded:
"Dawn — thank you for your review of our agency. "
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Madeline Penales

November 10, 2025

5  out of  5
rating by Madeline Penales
"I had a great experience getting renters insurance. The agent was professional, courteous, and took the time to explain every detail in simple terms. The process was smooth, efficient, and stress-free. I appreciate the clear communication and the genuine effort to make sure I understood my policy. Definitely recommend this kind of service for anyone looking for reliable insurance help."
We responded:
"Madeline — thank you for your review. "
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Christina Barclay

November 4, 2025

5  out of  5
rating by Christina Barclay
"I couldn’t be happier with the service I’ve received from this insurance company, specifically working with Janice! Everyone I’ve interacted with has been friendly, helpful, and patient in answering my questions. They made the whole process easy to understand and stress-free. It feels great knowing I’m supported by a company that truly cares about its customers. Highly recommend!"
We responded:
"Christina — thank you for your review of our agency. "
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Rebecca Smith

October 6, 2025

5  out of  5
rating by Rebecca Smith
"I continue to have an excellent experience working with Travis. He is extremely helpful and makes things incredibly easy for me. Travis is also very responsive and helps me get everything I need quickly. Really appreciate all his help and look forward to continuing to work with him."
We responded:
"Rebecca — thank you for your review. "
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patncharlie

September 16, 2025

5  out of  5
rating by patncharlie
"Very responsive when I call or email with questions."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Dan Tucker

September 4, 2025

5  out of  5
rating by Dan Tucker
"Worked with Travis on a policy for a new vehicle and transferred other vehicles too. Answered all questions we had. Everything went smoothly and professionally!
Thanks!"
We responded:
"Dan -- thank you for taking the time to review our agency and recognize Travis."
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Sallie Winters

July 14, 2025

5  out of  5
rating by Sallie Winters
"I have recently become acquainted with the Kevin Carroll Agency, and I am so glad that I have. The pleasant and efficient service is remarkable.
I have been dealing with Agent Travis Ghaner since I acquired a retirement property in Manchester Township. I cannot say enough good things about him. It is a joy to work with an agent of such great professional stature.
Thanks for all your help, from one professional to another.
Sallie I. Winters, CPA
Happily Retired"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jayne Rinderer

June 15, 2025

5  out of  5
rating by Jayne Rinderer
"Travis was awesome to work with. Called many agencies and he was the one to get the coverage I needed. Responds quickly to questions."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Not Like You

June 2, 2025

5  out of  5
rating by Not Like You
"Janice is the best and always goes above and beyond to help. Thanks!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"